Fraudulent Tech Support Calls In East Texas

Windows Tech Support

Windows Tech Assistance

Law enforcement officials are warning Texas citizens to be aware of a phone phishing scam that is targeting the Windows OS users. Many complaints from Texans getting calls from someone claiming to represent Microsoft have been filed across the state. The scam artists tell the users that they are the tech support executives from Microsoft and that they received information about the problems that the victim’s computer might be experiencing from the ISP.

As per the genuine Windows tech support centre, once the scammers get access to a PC, they can install or make the owner of the computer install malicious software that could capture sensitive information like online banking passwords and usernames. The scammer might also then charge the victim to remove this software. They can take the control of your PC remotely and then adjust the settings to leave it vulnerable to attacks. They may also request your credit card information so that they can bill the user for phony services.

The scammers may direct the user to fraudulent websites and request the user to type in credit card, personal or financial information there. Microsoft’s website, microsoft.com/security says, “Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.” “There are some cases where Microsoft will work with your Internet service provider and call you to fix a malware-infected computer — such as during the recent cleanup effort begun in our botnet takedown actions.” “These calls will be made by someone with whom you can verify you already are a customer. You will never receive a legitimate call from Microsoft or our partners to charge you for computer fixes.”

Microsoft Tech Support

Windows Support

Some of the organizations these scammers claim to be from include Windows Service Center, Windows Helpdesk, Microsoft Support, Microsoft Tech Support, Microsoft Research and Development Team (Microsoft R&D Team) and Windows Technical Department Support Group. In the year 2012, more than 280,000 complaints of online criminal activity were reported, as per the Federal Bureau of Investigation and this version of phishing scheme has been around the year 2008. Microsoft has warned their customers against trusting unsolicited calls and the user should not provide any personal information under any circumstances.

If you wish to know more about this scam, you can contact the Windows tech support team.

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Microsoft To Provide Essential Anti Malware Updates For XP Until July 2015

Windows Tech Support

About Windows XP Security Updates

Windows XP is proving to be a very resilient operating system. Microsoft expected 25% of its market share to diminish after Windows tech support for XP officially ended on April 8, 2014. However, according to recent reports, many organisations consider using their XP computers by connecting them to a thin client system, thereby running the old XP platform in a Windows 7 or Windows 8 environment. Others just ignore Microsoft’s warnings and continue to use the 13-year old OS.

Anti malware support still available for XP OS

According to Windows tech support team, though the official tech support period for XP is over, Microsoft will still release essential anti malware updates for the OS until July 14, 2015. Now, this looks like a new tech support deadline for Windows XP, which simply refuses to end.

Microsoft, then again, wants to appease the 25% Windows XP user base, which consists mostly of corporate users and other organisations. These organisations need more time for upgrading their entire IT infrastructure to run new generation operating systems. For example, most of the Point of Sale (POS) terminal systems and ATM machines are still running on Windows XP embedded operating systems, where on the other hand, most banks, educational institutions, and government offices are all using Windows XP powered PCs.

Embedded Operating Systems

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These users cannot upgrade their systems as easily as an average personal computer user, most of whom have already started using Windows 7. On top of that, Windows 8 OS turned out to be a failure for Microsoft. These XP users do not want to upgrade to Windows 7, which has only five years of tech support remaining, and though Windows 8 has about nine years of tech support left, it is not a good option either because of its unfriendly interface.

In other words, these XP users might seriously consider switching to freeware or open source operating systems eventually. With the extended anti malware support plan, it seems like Microsoft is trying to hold on to them for one more year until they release Windows 9.

There are some leaked screenshots of the next generation Windows 9 OS on the internet. It is not yet clear whether this will be called Windows 9 or Windows 8.2, but the Start Menu is coming back for sure. For now, let us wait for an official announcement from Microsoft.

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Microsoft To Hold On To The Xbox Brand

Microsoft Help Line

Microsoft Xbox Gaming

After it became clear from Microsoft’s financial statements that their Xbox and Bing divisions resulted in billions of dollars of loss for the company in the past few years, rumors started circulating online that these divisions are now ideal candidates for sale. However, this was before the new Microsoft CEO took over. So it was left to Satya Nadella, the newly appointed Microsoft CEO, to decide whether to sell off these loss-making units or keep them. Anyway, these rumors kept Microsoft help line numbers busy for the last couple of months.

Xbox a valuable brand for Microsoft

It was reported that even Bill Gates would support such a decision, if the new CEO decided to do so. It soon became clear that a statement from the new CEO was necessary to put the matter to rest. This was indeed what happened a few months after Mr. Nadella took over. After a long wait, his long statement on his strategy for the next few years was drafted and released to the press and online tech websites.

In this statement, Mr. Nadella made it clear that he considered Xbox and Bind Search brands valuable to Microsoft. In fact, in a round of interviews he attended in the past few months, the question of selling off Microsoft brands that is not related to their core businesses of operating systems and office software applications came up more than once. Mr. Nadella again stressed upon the importance of having a high tech gaming console brand like Xbox under the Microsoft umbrella.

He pointed out that the tech innovations coming out from Xbox division would surely benefit their core businesses in long run. In addition, he said that though Xbox was not a part of their core businesses and it would stay that way, it was not that far from the core.

Kinect Camera Technology

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This is similar to what he mentioned in an email sent to Microsoft employees, which highlighted the benefits Microsoft is getting from their non-core Xbox gaming division. In that email, Mr. Nadella mentioned that many of the innovations, which Microsoft introduced in their core businesses in the last couple of years, came out of the Xbox division. His list included speech recognition technology used in Skype Messenger, Kinect camera technology for Windows, Azure features for GPU simulation, Natural User Interface technology in Windows and many more.

In abstract, it seems like Microsoft has no plans for selling off any of their brands soon. If you want to know more about the matter, you can get in touch with experts over the Microsoft help line number.

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Microsoft Planning To Increase Xbox 360 Sales

Microsoft Help Line

Contact Microsoft Help Line

Microsoft has its own gaming console product line and Xbox 360 and Xbox One are the most popular gaming consoles that are rolled out so far. Even though Xbox One had been introduced as the successor of Xbox 360, Phil Spencer, the head of Xbox, revealed that Microsoft is planning to sell many more millions of Xbox 360 consoles. So far, 84 million Xbox 360 game consoles have been sold out.

Maybe Microsoft is wishing its game console to reach more gaming geeks. They would have thought that the end period is not near for Xbox 360. As per Phil Spencer, Microsoft is planning to sell more of Xbox 360 before Microsoft plans to end the device sales. They are expecting more people to come forward for purchasing Xbox 360.

Microsoft had always focused on software platforms and other products so far. Now, they have been focusing on the opportunity in the gaming field. This made them devise their game consoles like Xbox 360 and Xbox One. They find selling more Xbox 360s as a way to make strong investments in the gaming console field.

Game consoles are generally helpful as they enable the gamers to enjoy a wide range of games. Microsoft wishes their Xbox 360 to be a platform for many of them, despite the fact that all the games cannot be played on Xbox 360. The game console can be used to play games introduced both by Microsoft and by third parties. Thus, Microsoft wishes its game console to be used by many more people.They realize the fact that there are many gamers who did not purchase Xbox 360 at its launch. People willing to try their game console could even contact Microsoft help line for assistance.

Range Of Games

Get In Touch With Microsoft Help Line

Xbox One, the successor of Xbox 360, is one of the top selling game consoles in the United States. It was launched in November of 2013. This year, the game console that has topped in sales is PlayStation 4 of Sony. Microsoft had been thoroughly doing homework to enhance the sales of its game consoles. This has been evident from its effort to offer Xbox One without Kinect. The new Kinect less console was offered for 399 dollars and the same scheme will not be applied for Xbox 360.

Further details regarding Xbox 360 and its availability can be enquired by contacting the Microsoft help line or support center.

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Setup Virtual Desktops To Continue Using Windows XP

Windows Tech Support

About Windows XP Virtual Desktop

Windows XP no longer receives any Windows tech support services or security updates from Microsoft. This means that the XP OS has now become a soft target for hacking attacks and malware infections. It is no longer safe to use your Windows XP system online.

Using the virtual desktops with Windows XP

Setting up a virtual desktop essentially means you are accessing one OS through a client device that runs on another OS. In the case of Windows XP, you need to set up the virtual desktop for XP on a Windows 7 or Windows 8 OS thin-client system. Since the two operating systems still receive Windows tech support, they are well protected from hacking attacks and malware infections.

Any virus or malware attack in the thin-client system OS will not affect the XP virtual desktop you are accessing through that system. So, in this way, you can still connect the XP OS to internet without worrying about virus infections or hacking attacks.

The main benefit of using the virtual desktop software is the fact that you can still use the old OS and the applications installed in it in a new OS environment. In this case, you are running Windows XP in a Windows 7 or Windows 8 environment. As long as, you keep updating the Windows 7 or Windows 8 OS with the latest security patches from Microsoft, you have nothing to worry about.

Best option for organisations looking to upgrade from Windows XP

This is a very good option for big organisations who now have to upgrade their IT infrastructure to switch from Windows XP to Windows 7 or 8. Upgrading the hardware in hundreds of systems in their office would cost lots of money.

Virtualized Windows 7

Using Windows Thin-Client System

Setting up a virtualized Windows 7 or Windows 8 environment in the office will be the cheaper option. They can still use the old systems and set up a virtual Thin-Client system to connect all the old XP systems to the virtualized Windows 8 environment. There are thin-client system devices available that support up to 100 users or more on each server. A good example is the NComputing L300 Virtual thin-client system series.

So, if you are looking at different options for upgrading your Windows XP, you need to consider the option of using virtual desktops. You can easily find more information about such thin-client systems online.

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